HLJ Is doing it AGAIN!!!111
Posted by RainBot
| November 30, 2009 10:44PM |
| December 01, 2009 09:25AM |
Gcrush Wrote:
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> Anyway, if any of you got hosed out of the
> discount I encourage you to write and complain to
> the top.
I sent an email to what appears to be Scott Hards' email addy. I did not get a personal reply, but it looks like my message was heard anyway. Today I received an email from their customer service person saying they talked the situation over with Scott and will be honoring the promotion. I don't think the email was referencing my case personally, so presumably this is for everyone who didn't know about the code.
I then composed another email to Scott explaining that his judicious response to people's confusion about the promo code has retained me as a loyal customer. I want to emphasize that last point - Scott Hards and HLJ did the right thing and over the past decade they have consistently done the right thing by me. Because of that I'm sticking with them. Werd.
-------------------------------------------------------
> Anyway, if any of you got hosed out of the
> discount I encourage you to write and complain to
> the top.
I sent an email to what appears to be Scott Hards' email addy. I did not get a personal reply, but it looks like my message was heard anyway. Today I received an email from their customer service person saying they talked the situation over with Scott and will be honoring the promotion. I don't think the email was referencing my case personally, so presumably this is for everyone who didn't know about the code.
I then composed another email to Scott explaining that his judicious response to people's confusion about the promo code has retained me as a loyal customer. I want to emphasize that last point - Scott Hards and HLJ did the right thing and over the past decade they have consistently done the right thing by me. Because of that I'm sticking with them. Werd.
| December 01, 2009 06:56PM |
Gcrush Wrote:
-------------------------------------------------------
> I did not get a personal reply, but
> it looks like my message was heard anyway.
UPDATE: Scott did receive my email and he graciously sent an apology over the mix-up with the promo code. Score one for HLJ and their rock solid commitment to customer service. Again, I want everyone to know that I give props where they are deserved.
-------------------------------------------------------
> I did not get a personal reply, but
> it looks like my message was heard anyway.
UPDATE: Scott did receive my email and he graciously sent an apology over the mix-up with the promo code. Score one for HLJ and their rock solid commitment to customer service. Again, I want everyone to know that I give props where they are deserved.
| December 01, 2009 09:13PM |
Gcrush Wrote:
-------------------------------------------------------
> Gcrush Wrote:
> --------------------------------------------------
> -----
> > I did not get a personal reply, but
> > it looks like my message was heard anyway.
>
>
> UPDATE: Scott did receive my email and he
> graciously sent an apology over the mix-up with
> the promo code. Score one for HLJ and their rock
> solid commitment to customer service. Again, I
> want everyone to know that I give props where they
> are deserved.
My only issues with HLJ over the years has been in the area of speed of response to requests for assistance. Other than that, they've been great.
More serious than thou
-------------------------------------------------------
> Gcrush Wrote:
> --------------------------------------------------
> -----
> > I did not get a personal reply, but
> > it looks like my message was heard anyway.
>
>
> UPDATE: Scott did receive my email and he
> graciously sent an apology over the mix-up with
> the promo code. Score one for HLJ and their rock
> solid commitment to customer service. Again, I
> want everyone to know that I give props where they
> are deserved.
My only issues with HLJ over the years has been in the area of speed of response to requests for assistance. Other than that, they've been great.
More serious than thou
| December 01, 2009 11:02PM |
fujikuro Wrote:
-------------------------------------------------------
> My only issues with HLJ over the years has been in
> the area of speed of response to requests for
> assistance. Other than that, they've been great.
Taking in to account the time difference, I've never had an email go longer than a business day without getting answered.
Mileage may vary, I guess.
-------------------------------------------------------
> My only issues with HLJ over the years has been in
> the area of speed of response to requests for
> assistance. Other than that, they've been great.
Taking in to account the time difference, I've never had an email go longer than a business day without getting answered.
Mileage may vary, I guess.
| December 02, 2009 12:19AM |
Anyone have issues setting up a billing agreement?
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[pgaijin.blogspot.com]
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[pgaijin.blogspot.com]
| December 02, 2009 02:20AM |
| December 03, 2009 12:00PM |
| December 04, 2009 02:45AM |
| December 13, 2009 11:20AM |
Da Black Friday loot:
Added the AVS-98 Economy (vs Griffon) and Mark-II Standard (mirroring Ingram 1)
WHAM 1/24 Type-303 Armed Suit on centerstage. Also plonked my blue Tachi on the ceiling with some black 'blu tack'. Lightness FTW!
Added the AVS-98 Economy (vs Griffon) and Mark-II Standard (mirroring Ingram 1)
WHAM 1/24 Type-303 Armed Suit on centerstage. Also plonked my blue Tachi on the ceiling with some black 'blu tack'. Lightness FTW!
| December 13, 2009 02:53PM |
Glad I didn't pay full price for the Standard and Economy suits...nice looking, but no diecast = glorified HCMs.
---------------------------------
[pgaijin.blogspot.com]
---------------------------------
[pgaijin.blogspot.com]
| December 13, 2009 03:22PM |
| December 13, 2009 05:52PM |
| December 13, 2009 06:24PM |
| December 13, 2009 06:51PM |
thomas Wrote:
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> Is that blutack going to hold the Tachikoma on the
> long run?
Don't see why not; the WHAM figures are totally hollow and light as heck. :-)
I also have to say the black variety of blu-tack SEEMS stickier than the pale blue kind. I like it because it 'blends in' well with the Tachi's splayed foot pads.
> Are the stands for the Ride Armors home-made?
Nope, mostly just your standard Bandai 'Action Base 1'. The optional peg connectors are a perfect fit for the CM's Ride Armors. I simply stuck 2 of the tall arms on the same base to save some space. The Blowsperior is using a shorter arm from the smaller 'Action Base 2'.
-------------------------------------------------------
> Is that blutack going to hold the Tachikoma on the
> long run?
Don't see why not; the WHAM figures are totally hollow and light as heck. :-)
I also have to say the black variety of blu-tack SEEMS stickier than the pale blue kind. I like it because it 'blends in' well with the Tachi's splayed foot pads.
> Are the stands for the Ride Armors home-made?
Nope, mostly just your standard Bandai 'Action Base 1'. The optional peg connectors are a perfect fit for the CM's Ride Armors. I simply stuck 2 of the tall arms on the same base to save some space. The Blowsperior is using a shorter arm from the smaller 'Action Base 2'.
| October 31, 2012 05:20AM |
For anyone who missed out on the 1/24 WHAM Tachikomas, Revoltech may be your second chance...
[www.hlj.com]
I know I'll be looking out for a Uchikoma that's prIced sensibly.
[www.hlj.com]
I know I'll be looking out for a Uchikoma that's prIced sensibly.
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